Please note that this page contains very important information regarding your cabin rental. It has answers to most questions you will have leading up to your stay with us, the entire house manual for reference, as well as links to our extensive area guide and local favorite things to do!
Please contact Brian first
Check-In time is 4pm on the day of arrival and Check-Out is 10am on the day of departure. We often have same day bookings throughout the year so please be courteous to ensure proper cleaning time. Early check-in without prior approval is not allowed. This is by law considered trespassing and may result in a loss of deposit as well as eviction with no refund. We will contact you via text message if there is opportunity to check-in early. We do ask for a courtesy text or email upon check-out as well. A late check-out fee of $100 per hour will be added beginning the first minute after the initial grace period of 15 minutes past check-out time. This places a major strain on our housekeepers.
We have made both major and minor changes to our processes in regards to check-in, check-out, cleaning processes, as well as lead times for hosting our guests. This is to ensure the safety of our guests and housekeeping staff. Feel free to review our procedures and a detailed list of our new processes in place to ensure you have a safe, relaxing and rejuvenation stay with us!
There is an electronic keypad code to access the cabin. Your code will be sent to your email address on file two days prior to your arrival for safety and guest privacy reasons.
The property address and directions can be found at the bottom of this page.
The closest grocery stores are located in Bryson City and Cherokee. Even though the cabin is private and secluded you are not actually remote. There is a Food Lion in Cherokee and an Ingles in Bryson City. Both are around 10-15 minutes away from the cabin. There are also many convenient stores that sell bundles of firewood and other items you may need.
Upon check-out please place sheets, linens, towels used in the appropriate linen locations that will be marked. This is apart of our updated efforts to comply with CDC recommendations for the hospitality industry. You can check-out a detailed list of our new procedures to ensure your safety by clicking the link.
Cellular signal can be spotty in Western NC, especially in our Smoky Mountains area. Verizon will work in most places as well as US cellular. Most US based carriers will work at the dwelling. Service will be very limited if any inside of the national park.
Valley Views Guest
The WIFI at the cabin will be slow, mountain WIFI, inconsistent satellite internet, or in some cases just a wireless card from Verizon. Please have reasonable expectations for the internet ahead of time. We are not really equipped in this area for streaming or higher end tech devices whatsoever. What a better way to enjoy the Smokies! Regardless it is there for when it's needed especially for making calls or text for our international guests.
People love this area for its seclusion, privacy, and peaceful mountain escape. With many roads in the area gravel, including the residential roads to the cabin, we must limit the number of vehicles as well as any extras. We have a maximum of four(4) vehicles that should be at the dwelling. Please ensure carpooling to limit traffic to the dwelling. Motorcycles, campers, or trailers of any kind are not permitted without prior approval. Side by sides, 4-wheel vehicles of any kind are also not permitted on the property. There are noise issues and liability issues with this type of activity.
No leaning or standing on the pool table. No jump shots on the pool table please. The short pool cue is only for tight shots against the wall. Do not place drinks and other items directly on the pool table. Guest are responsible for broken pool cues, spills and stains, or tears and rips in the pool table felt which will result in a replacement.
The cabin and deck or porch areas are all non-smoking areas. There can be absolutely no smoking or vaping inside the dwelling whatsoever. If absolutely needed please smoke only by the fire-pit or designated smoking area. Guests are also responsible for picking up their own butts. There will be extra cleaning fees associated with cigarette butts($25 per cigarette) around the property or ashes on the deck areas.
Dish washing liquid is located under the sink as well as a fresh cleaning towel. Dish detergent packs for the dishwasher are under the sink for you to use as needed longer stays. Please load the dishwasher upon check-out and feel free to start it as well.
The heat and AC can be set to your desired temperatures between the ranges posted at the cabin(68 degrees-74 degrees). The windows and doors should NOT be left opened while Heating/AC is on(no different from what you expect at your own house we do not want to heat and cool the outside). From November 1st through April 1st no windows should be opened whatsoever in the cabin. Failure to comply with this house rule will result in a loss of security deposit and possible eviction.
You will find a baby crib in the upper level bedroom over looking the mountains. Please leave the crib cover folded if not used. There is a baby gate for the upper level there as well and another located in the downstairs laundry room for your convenience. These will assist you with the safety of both of the inside flights of stairs.
You will find DirectTV satellite service at the cabin. PPV or other items should not be ordered without owner permission. Please note internet is not strong enough for streaming services through a television.
There are two security cameras on the property with one located on the front door and the other fixed away from the house towards the driveway. This is mainly for off-season security, and to control party crowds. This is in no way is to infringe upon privacy. There are no cameras inside the dwelling. Any attempts to remove the cameras or turn them off can result in immediate eviction.
You should find all of the basic items you will need in the kitchen. Pots, pans, utensils, crockpot, etc. Specialty items needed for cooking, especially during longer stays, you will need to bring yourself. We have tried to keep additional items but it becomes too difficult for our housekeepers to ensure all items are present for the next check-in. As you can imagine, things frequently walk off.
Guests will be provided 1 paper towel roll as well as 1 toilet paper roll per bathroom. Longer stays and those needing more toiletries will need to bring extra. With the current national crisis stores in our area will not have these items so you will want to plan accordingly.
Ok we have to address one of the most important things…coffee! You will find a common drip coffee maker at the cabin with filters supplied. Coffee is a must on the deck in the morning!
The fireplace will be automatically turned on when the weather cools enough. This is roughly between October and the end of March each year for guest enjoyment. Use one of the desired timer settings for the fireplace. The fireplace fan can also be turned on while the fireplace is in use only. Fireplace should not be left on without supervision. Any tampering or rule violation will result in a loss of deposit and can lead to immediate eviction.
There is a park style charcoal grill at the cabin. See "On the way in" section for the closest grocery and convenient stores. Please discard hot coals in the metal bucket and dump as necessary.
There are places to purchase bundles of firewood at just about every gas station, grocery store, and everything in between in the area. Many guests also use sticks, twigs, and such from around the property which is also perfectly fine with us. We are in a class 10 fire district so there should be no Bon-fires or fires burned out of the fire ring. Keep in mind that wood cannot be taken from or to anywhere in Cherokee or inside the Great Smoky Mountains National Park and transported unless its labeled as kiln dried.
There is a washing machine and dryer downstairs for our guests staying longer durations. Please use the detergent at the cabin or feel free to utilize your own. The washing machine door/lid should be left open upon the completion of the laundry. Please do not wash laundry upon check-out. Rather, place laundry in the correctly tables bins per CDC guidance.
There will be an extra cleaning fee assessed to the Guest by the Owner if needed for any additional cleanings steps necessary beyond normal sanitary wipe downs, sweeping, mopping, making of the beds, linen laundry, etc. Extra cleaning fees assessments include but are not limited to pet hair on the furniture; vomit; excrement; foreign residues on counters, floors, or appliances; and spills on the furniture, carpet, or pool table. Housekeeping services do NOT include washing of pots and pans, dirt and stains in the carpet, food spills and excessive crumbs on the counters or floors, stained towels or linens, cigarette butts or ashes on the decks and around the property. Guests will be charged $125 per hour for extra cleaning and possible loss of entire deposit at the owner’s discretion.
Please note the white wash cloths and bath towels as well as the hand towels should not be used for anything other than a normal showers and drying of hands. Makeup stains wash cloths and bath towels. We provide disposable makeup and facial removal wipes that are paraben and chemical free for your convenience. Many makeup products will also contain bleach and ruin the gray or tan hand towels. White towels should also not be used to clean shoes, spills, etc. There will be a $30 charge for any white bath towel, $15 for any hand towel, and $10 for any wash cloth, with dirt stains, colored residue, makeup stains, etc.
Please place garbage in the garbage containers beside the building in the garbage cans. Bagged trash ONLY as there is no city trash pickup here. Garbage is usually picked up on Thursday.
The dining room table holds 4 persons. For guests with 6 to 8 and needing to have a family meal there is a fold out table and chairs located in the downstairs laundry room. Additional table cloths are located in the second drawer below the coffee mugs.
Christmas decor will be in place for our Polar Express and Holiday guests:) This usually happens the first weekend in November. Partial decor or outdoor decorations may begin being placed the week prior. Lighting or Christmas decor should not be altered, removed, moved, or tampered with for any reason without prior approval. All outdoor lighting is on a timer and should not be tampered with without prior approval. Failure to comply with this house rules will result in a loss of deposit and possible eviction.
Weather in the mountains can change drastically. This means thunderstorms in the Summer months and the possibility of snow in the winter months. Certain times of the year, mainly, January through March, there will always be the threat of snow. However, most of the time it’s only flurries and/or nothing actually occurs due to our warmer climate. Please keep in mind many guests book with the hopes of seeing snow or would love the opportunity to get “snowed in” and since that can certainly happen for a day or two guests should be prepared for such events when inclement weather arises. No refunds will be given due to power blackouts, water shortage or temporary outages, snow, construction at adjacent properties, or mandatory evacuations of the area by county officials due to hurricanes or other potentially dangerous situations arising from acts of god or nature. We will hold funds for a future stay with us and/or look at cancellations on a case by case basis. At the time this was written we have never had to cancel a reservation for snow or inclement weather in several years.
Known more for being pests and sightings are abnormal; please remember bears are in the area. Do not leave food in your vehicle or outside areas. There are also other wild animals in the area such as Elk, Coyote, etc that have potential to be dangerous. Always keep a watch on children and keep a safe distance from any wild animals. The recommended safe distance is at least 50 yards from bear and Elk.
GPS can sometimes be very spotty in the Smoky Mountains. Below you will find detailed directions to our properties just in case GPS does not work for you.
When coming from Asheville on Highway 74 towards Bryson City take exit 72 for Whittier(Highway 19A) and continue to the stop sign at the end of that road(2.0 mile). Take a right onto Ela Road(Hwy 19) at the stop sign towards Cherokee. Drive .9 miles to take a right onto Ocona Blvd. You will see the sign for "Ocona Lake Estates" on the right at the entrance of the neighborhood. Once in the neighborhood continue straight at the first fork to drive up Holley Mountain Top Rd. Continue for approximately .5 mile. Look for sign "Valley Views" and stay right at the curve to continue on Holley Mountain Top Rd. Look for sign "Valley Views" on the right at the top of the hill. Cabin is a tan color with a red roof. There is parking at the top with a staircase down or take the driveway down to the lower level parking area. You will need 4 wheel drive if parking on the lower drive with vehicles that are not front wheel drive. When leaving, get a slow and steady head start to avoid spinning on the gravel. Maintain a steady and slow speed on any mountain road.
We also want to mention a few notables for any new guests that can make your entire stay a little more pleasant. Ever wonder why the area flora is so lush and green? The Great Smoky Mountains and Bryson City area are considered a temperate rain forest. So, whether you are hiking or just going for a walk around the property or in town in Bryson City it is recommended to have a light rain jacket for those short pop up showers. Be sure to check-out our Area Info page that contains an extensive list and description of our favorite things to do in the area. Please feel free to ask us any questions about excursions and other area attractions! We have also listed a few recommended readings, if you are interested, below.